The seven key skills that distinguish an ordinary doctor from an extraordinary one are: Listening Empathising Communicating Finance basics Teamwork Leadership Managment We wish that these seven skills were taught to us in Medical College.Today I will discuss the first key skill – Listening . In a survey conducted by Yelp, one of the most popular survey sites for physician reviews, listening was listed as the second most important skill needed by doctors to ensure patient satisfaction. Unfortunately, listening skills are a rarity in the physician population, which then forces us to ask the following two questions: Is listening a natural ability that all of us have?
Is it actually possible to learn to listen? Hearing is a passive phenomenon by which sounds are perceived by the ear, i.e., hearing is all the auditory input that comes into our ear. However, listening is an activity that we…