Any relationship is based on a set of certain duties and expectations. Doctor-patient relationship is no different. A certain code of conduct is expected of the doctor and the patient too must realize his duties. Relationships can be a source of great joy and satisfaction and soured relationships can cause misery and heartburn. When a patient goes to a doctor, what is a he looking for? First and foremost, it is competence. That is a must; but it is not enough.

He is also looking for someone who is willing to listen, understand the problem and offer a solution. Someone who can empathize. Who can explain things in simple language and guide as to what can be expected. Who can support the patient through the journey from being unwell to being well again. Are these expectations of the patient unreasonable? No, they are not. The biggest grouse patients have from doctors is that they don’t…