"When you hire people that are smarter than you are, you prove you are smarter than they are. " - R. H. Grant Most doctors take a very casual approach towards employing staff. Vacancies are filled as and when they arise, and employees are left to muddle their way through, till they either learn to do the job, or walk off.

Most doctors can get away with this , because labour laws in India are still very primitive, and there are few safeguards for employees working in doctor’s clinics. However, not only is this very wasteful of the doctor’s time and energy, it is also very shortsighted. After all you need to remember that just like you spend a lot of time and money and energy before buying an ECG machine , you need to spend a lot of time before employing a new staff member. Remember that your employees are an investment in a successful practice and you need to build a high-quality staff…