While attending accreditation classes on improving QUALITY and problem solving a simple formula was taught Solve those 10% problems first solving which can lead to improvement in 90% cases, applying this to present scenario of medical practice in India to avoid unnecessary consumer litigation transforms into: Don't be too greedy, let 5% complicated, complex cases go out of your practice/refer to a better doctor. Try to identify potential troublemakers, fussy patients, with practice u can easily identify, they are particularly Impatient kind and treating them will make more harm than add to your practice, let such fussy 5% too go out of your practice Patient with history of consumer cases, patient who comes to you criticizing a fellow practitioner (who in your opinion is doing a good practice), let such patients also be treated by a better doctor.
Try advising patient every possible…
