The 3rd International Diabetes Experts Conclave (IDEC) 2019 presents the Workshop sessions to enrich the medical practice Workshop 5: Soft Skills Topic Covered: Rebuilding Doctor-Patient Relationship by Mr. Pankaj Srivastava Mr. Pankaj Srivastava is a certified trainer with more than 36 years of pharmaceutical experience.
Presently working as GM (Training and Business Development) with Shield Healthcare PVT Limited. Key Takeaways: Advantages of building the relationship: Reduces anxiety and distress of Patients Improves willingness to engage by patients Better compliance by patients resulting in desired treatment outcomes Better retention of patients Doctor-patient interaction is based on four factors: Trust, Knowledge, Regard, and Loyalty. Reasons for a breakdown of Doctor-Patient Relationship Arrogant patients Family members not appreciating the issues Demand for best treatment with…
