The National Consumer Disputes Redressal Commission (NCDRC) has upheld an order directing a private hospital in Mohali, Punjab, and its treating doctor to jointly pay ₹32.9 lakh in compensation after finding them liable for medical negligence and unfair trade practice in connection with a patient's death following pacemaker surgery. In its July 29, 2026 order , the Commission observed that the case was not an error of judgment during a complex medical procedure , but one involving potential misrepresentation and a lack of clarity regarding the treatment provided.
The Commission noted significant inconsistencies in the medical records, imaging findings, and billing documents, stating that the hospital and the treating doctor failed to provide a satisfactory and consistent explanation. According to the case records, the patient was admitted to the private hospital in September 2013 with…
