The Business Standard had an interesting article on websites which offer online consultations with doctors, and how patients are using these services. The article highlighted the limitations and deficiencies of these online services. The author felt the answers were often of poor quality because the doctor did not have enough background information about the patient. However, the reality is that both options are here to stay, and they offer complementary solutions.
We need to be able to trust patients' intelligence, so that they can pick what works for them, given their personal situation. Both solutions can work well if used correctly, and no one can possibly say that one is better than the other. The traditional model has been the real world consultation, but this has its own limitations and concerns. Doctors are often not available or accessible ; clinic visits are expensive ; and…
