Patient engagement is a catchphrase used throughout the healthcare industry, but with the little tangible definition. However, the Division of Health Systems and Public Health of the WHO Regional Office for Europe collected the evidence, analyzed and interpreted the findings and published a working draft on engaging patients, carers, and communities for the provision of coordinated/integrated health services: strategies and tools.
Background The global importance of health system strengthening is clearly defined in the WHO 12th General Programme of Work 2014-2019, with a priority technical cluster dedicated to the organization of integrated service delivery as part of the interim global strategy for people-centered and integrated health services and transforming health services to meet the health challenges of the 21st century. The current draft is aimed at expanding in this priority…
