I just attended a meeting at Freedom For A Billion, where senior medical experts spoke about their vision for improving healthcare for Mumbai. Healthcare represents what economists call a wicked problem. There are many moving parts, and there's no single person who is in charge of everything. Thus, doctors will treat an ill child with diarrhea, but how do they make sure that the child does not get diarrhea again?
When he goes back to his house in the slum, how can the doctor ensure she gets clean drinking water? Another problem is that healthcare is always a very emotionally charged issue, because it is so personal. When someone in the family falls sick, we are willing to move heaven and earth to help them get better, and it's very frustrating when we encounter road blocks because of high costs, red tape, a shortage of doctors or poorly equipped healthcare facilities . The truth is…
