Every clinic has their share of unhappy patients. Patients get upset for many reasons. They may not be getting better or the treatment is costing much more than they thought they would or they feel that the doctor's not paying enough attention to them; or that they have to wait too long; or that the staff is unfriendly. This is quite natural. After all, no one likes being sick, and no one enjoys spending money in a doctor's clinic.
The outcome of any treatment is uncertain, and when you are sick, your head and your heart often don't work properly. Every little incident can upset you, and you often need to vent. While you may want to scream at the doctor, you are too scared to do this ; and in any case, the doctor is not easily accessible. This is why angry patients will often use the clinic staff as their punching bag . The staff is often at the receiving end of the patient's ire, no…
