1. Transferring the patient in an emergency - Make timely efforts to call ambulance/contact other hospitals. Record your efforts specifically. Non-availability of regular/local ambulance in an emergency - Call national helpline numbers such as the 102 / 108 and request for an ambulance.
In all cases of emergencies, ensure that not only sincere and timely efforts are made to call the ambulance or to contact other hospitals for transferring the patient, but also these efforts are properly recorded. In the case of non-availability of the regular/local ambulance, it is advisable to call national helpline numbers like 102/108 to request for the ambulance. Calls made on these numbers are recorded and can be useful in a court if required. (In this case, the hospital (OP) was held negligent not for any medical actions or inactions in managing an emergency patient who had come with an Acute…