1. Issue / give duplicate copies of bills/receipts to the person/organization making payments to the doctor/hospital. 2. Give copies of medical records to the patient/attendants even if the fee has been paid by another person/organization. Bills/receipts must be issued to the person/organization making payments to the doctor/hospital and not to the patient.
Consequently, any request for duplicate/copies of bills/receipts from any other person including the patients who have not paid the bill must not be entertained. But even such patients whose bill is paid by another person/organization have a right to seek medical records of their own treatment. (In this case, the patients had met with an accident while at work and payment of hospital (OP) bills was made by their employer who was given the bills and receipts. Later on, copies of the bills and receipts were sought by the patients, but…
