The National Consumer Disputes Redressal Commission (NCDRC) has held a Rajasthan-based hospital and its ENT specialist liable for medical negligence after a patient suffered a serious brain injury following an endoscopic nasal polyp surgery. In a significant ruling, the Commission directed the hospital and the doctor to pay ₹10 lakh as compensation, observing that crucial pre-operative protocols were ignored, ultimately leading to avoidable complications. The case dates back to 2010, when the patient, who had long-standing nasal complaints such as obstruction and discharge, underwent endoscopic nasal polyp surgery at a Udaipur hospital.
The complainant alleged that the procedure was performed without conducting a mandatory CT scan of the paranasal sinuses an essential investigation to determine the extent and location of nasal polyps. The hospital records later claimed that the patient…
