Tips- How to handle patient and to gather more information and make their satiety fill is a difficult task since it varies person to person, case to case. Stay simple, talk simply, explains as far as possible so that one doesn't feel he or she was neglected. Wear decent clothes, ask reasonable fees. Give him a reason to smile or accept the situation. Explain as if someone from your own suffered the same condition so that he believes that you were in his situation either indirectly or directly. He will feel little relaxed.
Human nature. People like to blame. So let it be but try to modify his judgment if you find his statement is wrong. Say it's common I mean your disease if he is not so informative or tech savvy who keep on checking his condition on the internet. Share your views.
