These days in outpatient physical therapy, timeliness is important. With some clinics scheduling patients every 15 to 30 minutes, every moment counts. Here are some tips to keep your arrival rate high and your attendance consistent. 1. Remind Your Patients When a patient leaves, make sure you ask them when they’ll see you next. If they don’t know, ask that they check before they leave. That way, they will have the date and time of their next appointment fresh in their minds.
2. Provide Positive Reinforcement When a patient is early or on time, say you’re really happy they’re there; now there is plenty of time to try a new exercise, mobilization, etc. 3. Run On Time Prioritize starting your patients’ sessions on time. If you respect their time, they’re more likely to respect yours. Patients will not make the extra effort to be on time if they are consistently waiting 20 to 30…
