Hospitals and other health care providers have a special role of serving patients and their families at some of the most challenging and critical times of their lives. Creating a soothing and positive environment for patients and family members, engaging them in care decisions, and ensuring they are informed and engaged is not only the right thing to do but has been shown to promote faster healing of the patient.
Several hospitals, worldwide, have adopted different ways to improve the patient experience and their hospital stay including: Changing the physical environment of patients (music or art therapy sessions to relieve pain) Helping in fulfilling the dying wishes of the patients (especially pediatric or cancer patients) Providing perks for new parents to celebrate the birth of a baby. Developing and implementing innovative ideas to improve the patient experience based on patient…
