A growing “patient confusion crisis” is prompting many individuals to seek medical information online after doctor visits. According to a recent survey conducted in Delhi-NCR, nearly 80% of patients turn to search engines, social media platforms, and health websites after consultations to better understand their diagnosis, treatment options, medications, and next steps in care. Healthcare experts attribute this trend to communication gaps between doctors and patients, limited consultation time, and the increasing burden on healthcare facilities.
Overcrowded government hospitals and the rise of large private healthcare institutions often leave patients with insufficient opportunities to ask questions or receive detailed explanations about their condition. The survey also highlights a lack of structured patient navigation and post-consultation support systems, making it difficult for…
