Patient satisfaction is a subjective phenomenon and many factors contribute directly or indirectly. In today’s competitive healthcare market, patients expect more than just satisfaction. So, patient satisfaction has become a high priority to hospitals and health plans across the country and is the strongest determinant of the hospital. A patient’s satisfaction may not be totally influenced by the quality of physicians available, but it reflects how medical care has been delivered.
Although their main expectation is getting cured and going back to their work, there are other factors, which affect their satisfaction. It is an important and commonly used indicator for measuring the quality of healthcare. Aim and objectives: To study the level of satisfaction of inpatients in general wards at a multispecialty teaching hospital, To study the different factors affecting patient satisfaction,…
