Physicians strive to provide patient-centered care and great value on communicating effectively with patients. Despite these efforts, however, between 30-80% patients' expectations are not met in routine visits. Sometimes, due to physician's busy schedule, important concerns remain unaddressed and physicians provide less than 30 seconds to patients for expressing their concerns or sometimes answer their queries very curtly to avoid lengthy discussions.
On the other hand, physician's fear that giving patients' time for expressing their concern will lengthen the visit resulting in further delays. How much time do you provide for every patient case discussion?