The Delhi State Consumer Disputes Redressal Commission has asked the Jaipur's Hospital to pay Rs 24 lakh as compensation and Rs 1 lakh as litigation cost to the family of the person who died in this hospital during treatment as doctor provided service which was lacking in a way a human being provides to another human being. "This may serve the purpose of bringing about a qualitative change in the attitude of the hospital for providing service to the human beings as human beings.
Human touch is necessary; that is their code of conduct; that is their duty and that is what is required to be implemented," the panel's bench comprising judicial members said. The state commission said, "The complaint is disposed of with the direction to the hospital to pay in all Rs 25 lakh to the complainant family, deficiency of service on the part of the hospital having been established beyond any shadow…
