Communication skills encompass much more than speaking; they also involve attentive listening and nonverbal cues. For physicians, effective communication is essential for building trust, understanding patient concerns, and delivering high-quality care. However, assessing how well providers apply these skills remains an ongoing challenge for medical educators. It is often said that being a good doctor requires more than clinical knowledge and technical expertise; it demands strong communication.
These skills form the foundation of a positive patient–physician relationship, leading to improved satisfaction and better adherence to treatment. Recognizing their importance, communication and interviewing techniques are now integral components of medical training curricula. Patient Satisfaction Patient satisfaction with healthcare experiences largely depends on the quality of communication…