The interaction between the patient and the doctor begins at the OPD which then transforms into a protocol of treatment programme. Viewing the sick as a source of income, would be demoralising to the patient, and he would be walking a tight-rope to get his health back. Paying to get your health back is not seen as an investment but as a source of expenditure. With the modern health care walking on broken lines, the interaction between the patient and the doctor is quite difficult.
A person needing to undergo surgery would find himself going up and down to various departments waiting in lines for result and reports. A single window system would be the best method to reduce the burden of the patient to get reports. Medical transcriptions in India. Why are the transcripts between doctor and patient and relatives not recorded?