Clear and effective communication skills are the cornerstone of primary care. While dealing with patients suffering from chronic diseases, it is important to ensure that they have a good understanding of the potential complications. Furthermore, this empowers the patients to become actively participate in their own care.
Conversely, failure to convey the patients with the right information at the appropriate time can negatively impact both care and safety. A recent study shows that poor doctor-patient communication can have similar consequences to those resulting from medical errors. What resources can doctors tap into to effectively communicate with patients who suffer from chronic diseases?
