Research findings have proven that a strong positive relationship between a physician and a patient can increase the patient’s capacity to follow through with medical recommendations. Patient’s perception of quality healthcare is also highly dependent on the interaction of the physician. A good relationship with the patient always stands on a platform of good communication and it has a profound effect on functional health outcomes as well as patient satisfaction. In the attached video, Dr.
Robert Buckman is talking about the four basic E’s of patient communication and five main stages or the CLASS approach for building the strong positive relationship with the patient for quality healthcare. This video is created and shared by HEAT Inc under standard Youtube license agreement. Source: Institute of patient healthcare communication Patient info As per your opinion, what is the main…
