Introduction: Clinical laboratories have made considerable progress in addressing the needs of quality control, to make a difference in patient care by giving reliable results. With a high degree of dependence on the laboratory results for healthcare management, the quality of laboratory testing and reporting has become crucial for the better outcome of the healthcare delivery system, particularly in the case of tertiary care hospitals. The goal of an effective quality assurance program is to ensure the execution of all required activities in a proper, professionally acceptable manner.
Aim: To evaluate the existing Quality Assurance Program (QAP) of the Clinical Biochemistry Laboratory and to assess the Quality Indicators (QI) in terms of pre-analytical, analytical and post-analytical phases. Materials and Methods: The retrospective study was conducted in a Clinical Biochemistry…
