Lok Sabha passed the Consumer Protection Bill 2018, which will if enacted, replace the current Consumer Protection Act 1986. The bill, among other things, proposes setting up of the Consumer Disputes Redressal Commission and forums at the District, State and National levels to examine and decide on consumer complaints. It has also defined the pecuniary jurisdiction of the three fora, which have been increased from those provided in the Consumer Protection Act 1986.
Under the Consumer Protection Act 1986, The District Forum can entertain complaints where the value of the goods or services and the compensation, if any, claimed is up to Rs 20 lakh. The state commission can entertain complaints where the value of the goods or services and compensation, if any, claimed exceeds Rs 20 lakh but does not exceed Rs one crore. The National Commission can entertain complaints where the value of…
